Privacy policy

We are dedicated to safeguarding your privacy and want to share our practices for handling your personal information. This policy relates to your use of our website www.witchypsychics.co.uk and our services. It outlines who we are, how we collect, use, store, and share your data, your rights regarding your information, and how to contact us or relevant authorities if you have any concerns. Please read it carefully.

Who we are

When we use “we”, “our” or “us” in this policy, we mean Witchypsychics with Amy as data controller.

We collect, use and are responsible for certain personal information about you. When we do so we are regulated under the UK General Data Protection Regulation and responsible as ‘controller’ for that personal information.

What information we collect, use and why

We collect or use the following information to provide our services or when you access our website.

• Names and contact details

• Payment details (including card or bank information for transfers and direct debits)

• Website user information (including user journeys and cookie tracking)

We collect or use the following information for marketing purposes:

• Names and contact details

• Marketing preferences

• Records of consent, where appropriate

We collect this personal information from you either directly, such as when you subscribe to our services or indirectly, such as your browsing activity whilst on our website.

Our website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

This website is not intended for use by children and we do not knowingly collect or use personal information relating to children.

Our legal basis for processing your personal information

We are required by law to have a specific reason for collecting and using your personal information. Our lawful bases for collecting or using personal information to provide services are:

Consent

Contract

Our lawful basis for collecting or using personal information for marketing purposes is

Consent

Who we share your personal information with

We do not pass your information to any other organisation except where required to law.

How long we keep your personal data

We keep your information for as long as necessary to fulfil the purposes outlined in this privacy notice unless otherwise required by law.

When we have no ongoing need to process your personal information, we will either delete or anonymise such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
Cookies

We use Cookies to enhance and improve our website and services, including remembering your preferences and running analytics. Third parties may also use Cookies for tailored services and advertising. Most browsers accept Cookies by default, but you can manage them via your browser settings. Note that blocking Cookies can affect your experience and some features may not work properly. For more details on our Cookie usage, see https://www.shopify.com/legal/cookies.

Your rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal data.

Your right to rectification - You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal data in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal data in certain circumstances.

Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.

Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.

For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals rights under the General Data Protection Regulation.

We would be happy to answer any questions, comments, requests or concerns you may have about the way we use your personal information. If you wish to contact us, please email Amy@witchypsychics.co.uk

You also have the right to lodge a complaint to the Information Commissioner’s Office at ico.org.uk or by calling 0303 123 1113.

Changes to this policy

Any changes we may make to this policy in the future will be posted on this page. Please check back frequently to see any updates or changes. The most recent update was made in September 2024.

Privacy policy

Subscribe to our emails